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PRIVACY POLICY

 Umbrella Health and Wellbeing CIC

Effective Date: 29/03/2022

1. Introduction

Welcome to Umbrella Health and Wellbeing CIC. As the sole director and holistic therapist, I am dedicated to upholding the privacy and confidentiality of your personal information. This Privacy Policy outlines how I collect, use, and safeguard your data.

2. Information collected

I collect personal information, encompassing names, contact details, health history, and session notes, to deliver holistic therapy services. For children and young people, I acquire additional information with explicit consent from their legal guardians.

3. Use of Information

The information collected is exclusively used to provide personalized holistic therapy services, maintain accurate records, and enhance our services. Aggregate and anonymized data may be utilized for research and statistical analysis.

4. Confidentiality and Security

I am unwavering in maintaining the confidentiality and security of your personal information. Access to client records is limited to me as the holistic therapist and director of Umbrella Health and Wellbeing CIC. Industry-standard security measures are implemented to prevent unauthorized access.

5. Consent

I obtain explicit consent before collecting and processing personal information. For children and young people, consent is sought from their legal guardians.

6. Sharing of Information

Personal information is not shared with third parties without explicit consent, except when required by law or in cases of immediate risk to the individual's safety.

7. Access and Correction

You have the right to access, correct, or update your personal information. If you have concerns about the accuracy of your data, please contact me.

8. Retention

I retain personal information for the duration necessary to provide services and meet legal requirements. After this period, data will be securely deleted.

9. Children's Privacy

Special care is taken to protect the privacy and safety of children. Information about children is collected and processed with the explicit consent of their legal guardians.

10. Changes to the Privacy Policy

Updates to this Privacy Policy will be communicated through my website or direct contact.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact me via email at info@umbrellahealthandwellbeing.co.uk.

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