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 Umbrella Health and Wellbeing CIC

Effective Date: 29/03/2022

1. Introduction

Welcome to Umbrella Health and Wellbeing CIC. As the sole director and holistic therapist, I am dedicated to upholding the privacy and confidentiality of your personal information. This Privacy Policy outlines how I collect, use, and safeguard your data.

2. Information collected

I collect personal information, encompassing names, contact details, health history, and session notes, to deliver holistic therapy services. For children and young people, I acquire additional information with explicit consent from their legal guardians.

3. Use of Information

The information collected is exclusively used to provide personalized holistic therapy services, maintain accurate records, and enhance our services. Aggregate and anonymized data may be utilized for research and statistical analysis.

4. Confidentiality and Security

I am unwavering in maintaining the confidentiality and security of your personal information. Access to client records is limited to me as the holistic therapist and director of Umbrella Health and Wellbeing CIC. Industry-standard security measures are implemented to prevent unauthorized access.

5. Consent

I obtain explicit consent before collecting and processing personal information. For children and young people, consent is sought from their legal guardians.

6. Sharing of Information

Personal information is not shared with third parties without explicit consent, except when required by law or in cases of immediate risk to the individual's safety.

7. Access and Correction

You have the right to access, correct, or update your personal information. If you have concerns about the accuracy of your data, please contact me.

8. Retention

I retain personal information for the duration necessary to provide services and meet legal requirements. After this period, data will be securely deleted.

9. Children's Privacy

Special care is taken to protect the privacy and safety of children. Information about children is collected and processed with the explicit consent of their legal guardians.

10. Changes to the Privacy Policy

Updates to this Privacy Policy will be communicated through my website or direct contact.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact me via email at

safeguarding POLICY

This Safeguarding Policy at Umbrella Health and Wellbeing is crafted with a commitment to creating a safe and supportive environment for all individuals participating in our therapeutic sessions. As the sole therapist and director of Umbrella Health and Wellbeing, I prioritise the well-being and safety of children, young people, and adults in every setting where our services are offered. Throughout this policy, the use of "we" and "our" refers to myself as the director and the organisation as a whole, acknowledging my sole responsibility and dedication to safeguarding.

1. Purpose: The purpose of this Safeguarding Policy is to outline our dedication to safeguarding and protecting the welfare of individuals involved in our therapeutic sessions. This policy sets forth our procedures for identifying, reporting, and responding to safeguarding concerns.


2. Principles:  The welfare of participants is our top priority. Every individual has the right to protection from harm, regardless of age, gender, ethnicity, disability, sexuality, or beliefs. We adhere to the safeguarding policies of schools where sessions are conducted and collaborate with designated safeguarding leads to address any concerns or complaints.


3. Scope:  This policy applies to all staff, volunteers, and therapists associated with Umbrella Health and Wellbeing, as well as individuals participating in our therapeutic sessions.


4. Safeguarding Procedures:  All staff, volunteers, and therapists receive training on safeguarding procedures and adhere to relevant policies and guidelines. Participants are informed about their rights and encouraged to report any concerns or incidents to the designated safeguarding lead in the school or directly to the director. Safeguarding concerns are reported to the designated safeguarding lead in the school immediately, and appropriate action is taken in accordance with school policies. We maintain transparent communication with schools and relevant authorities to ensure the safety and well-being of participants.


5. Reporting Procedure: Any safeguarding concerns should be reported to the designated safeguarding lead in the school where the session is conducted. Concerns can also be reported directly to the director of Umbrella Health and Wellbeing. We take all safeguarding concerns seriously and ensure that they are addressed promptly and effectively.

6. Review and Monitoring: This Safeguarding Policy is reviewed and updated regularly to ensure its effectiveness and compliance with relevant legislation and best practices. Staff, volunteers, and therapists receive ongoing training and support to enhance awareness of safeguarding issues.

7. For further information or to report a safeguarding concern, please contact the designated safeguarding lead in the school. The NSPCC also provide support and information regarding safeguarding matters.

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